Refund & Return Policy

Last Updated: August 23, 2026

I want you to love your order! 💕 If something isn’t quite right, please reach out and I’ll do my best to make it right.

Returns

We accept returns on eligible unused and unopened physical items within 14 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging when applicable.
• You must contact us within 14 days of receiving your order.
• Proof of purchase may be required.

Please contact us before sending anything back so I can provide return instructions.

Items That Cannot Be Returned

For hygiene, customization, and product-specific reasons, certain items are final sale and cannot be returned.

Final-sale items include:

• Personalized or custom-made items
• Digital downloads and digital products
• Downloadable templates or files
• Items marked “Final Sale”
• Sale or clearance items
• Items that have been used, worn, altered, or damaged after delivery

If you are unsure whether an item qualifies for a return, please contact us before purchasing.

Damaged or Incorrect Items

Oh no! 💕 While every order is carefully packed before it leaves our shop, sometimes things happen during shipping.

If your order arrives damaged, defective, or you received the wrong item, please contact us within 3 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the item
• Photos of the packaging, if the item arrived damaged

Depending on the situation, we may offer a replacement or full refund at no additional cost to you.

Refunds

Once your returned item is received and inspected, you’ll be notified whether your refund has been approved.

Approved refunds will be issued to your original payment method.

Please allow your payment provider additional processing time for the refund to appear in your account.

Original shipping charges are generally non-refundable, unless the return is due to an error on our part or the item arrived damaged or defective.

Return Shipping

For returns due to a change of mind, incorrect selection, or other customer preference, the customer is responsible for the cost of return shipping.

If the return is the result of an error on our part, such as receiving the wrong item or receiving an item that arrived damaged or defective, we will work with you to resolve the issue.

Exchanges

Because inventory can be limited, we do not guarantee exchanges.

If you would like a different item, size, color, or style, please contact us. When possible, we may recommend returning the original item and placing a new order.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We are happy to attempt to accommodate cancellation requests before an order has been processed or shipped. Once an order has entered processing or has shipped, cancellation may no longer be possible.

Important Note

Please carefully review product descriptions, measurements, colors, and other product details before placing your order.

Colors may appear slightly different depending on your screen or device.

If you have questions about a product before purchasing, please reach out. I’m always happy to help! 💕

Questions?

If you have a question about a return, refund, or your order, please contact us through the shop's contact form or customer service email.

Thank you so much for supporting my small business! Every order means the world to me, and I truly appreciate you shopping small. 🎀✨